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Legal.

Terms of Service.

The agreement that explains how RAFES365 purchases, delivery, revisions, support, and site use work.

Last updated: 05.01.2026

1. Who We Are

RAFES365 is operated by RAFES365 LLC, a limited liability company registered in the United States. References to "we," "us," or "our" in these Terms refer to RAFES365 LLC. References to "you" refer to any person purchasing, using, or accessing our products or website.

Contact: hello@rafes365.com

2. What We Sell

RAFES365 sells custom digital reports ("Protocols") covering nutrition, training, and lifestyle guidance. Each Protocol is delivered as a private Web App link via email within five to seven business days of a completed intake form.

  • Foundation: a complete 365-day starting-point protocol.
  • Apex: a complete 365-day performance protocol.
  • Matria: a complete 365-day protocol adapted for preconception, pregnancy, postpartum, and return-to-strength.

3. Not Medical Advice

RAFES365 Protocols are nutrition, movement, and lifestyle guidance. They are not medical advice, medical care, diagnosis, treatment, or prevention of any disease or condition. Our reports do not replace consultation, monitoring, or care from a licensed medical professional.

  • You will consult your own physician, midwife, OB-GYN, or other qualified healthcare provider before beginning any Protocol if you have, or suspect you may have, any medical condition, injury, pregnancy, or other circumstance that could affect your safety.
  • You understand that Matria is designed to be used alongside qualified prenatal, obstetric, or postpartum medical care, never in place of it.
  • You accept personal responsibility for your health decisions.
  • If any part of a Protocol conflicts with guidance from your own medical provider, you will follow your medical provider.

4. Purchase, Payment, and Delivery

Payment

Payment is processed via Stripe. By purchasing a Protocol, you authorize a one-time charge in the amount displayed at checkout. No recurring charges are made.

Currency and taxes

Prices are displayed in USD. Applicable taxes may be added at checkout based on your location. You are responsible for any additional import duties, VAT, or taxes imposed by your jurisdiction.

Intake form required

Your Protocol cannot be built without a completed intake form. You may complete it immediately after purchase or later via the personal link sent to your email.

Delivery timeline

Protocols are delivered within five to seven business days from the date your intake form is submitted, not from the date of purchase.

Delayed intake

If you do not submit your intake form, delivery cannot begin. Your purchase remains valid, and your intake link remains active for twelve months from the date of purchase.

5. Revisions and Support

Revisions to your Protocol are available during the first two months following delivery. Personal email support for questions about your Protocol is included for twelve months from the date of delivery.

  • Foundation: revisions available on request if your situation changes materially.
  • Apex: up to two months of free revisions included for changes to training intensity, nutrition, or structure.
  • Matria: up to two months of free revisions included for stage changes, medical situation changes, or other meaningful shifts.
  • Revisions are requested by email to hello@rafes365.com.

6. Refund Policy

Because RAFES365 Protocols are custom-built digital products, refunds depend on where you are in the process.

  • Before intake submission: you may request a full refund within seven days of purchase if you have not yet submitted your intake form.
  • After intake submission, before delivery: refund requests are reviewed case by case. Partial refunds may be offered to reflect work already completed.
  • After delivery: refunds are not offered because the custom digital product is already in your possession.
  • Chargebacks filed without first contacting us may result in loss of access to your Protocol and ongoing support.

7. Intellectual Property

All RAFES365 content, including reports, recipes, training programs, website copy, brand elements, photography, and design, is protected by copyright and is the property of RAFES365 LLC.

Your purchase grants you a personal, non-transferable license to use your Protocol for your own health and lifestyle. It does not grant rights to copy, redistribute, resell, or share the Protocol with third parties.

By submitting your intake form, you grant us permission to use your information solely for building your Protocol and providing support.

8. Prohibited Use

  • Resell, redistribute, or share your Protocol with anyone else.
  • Reproduce or publish RAFES365 content outside of your personal use.
  • Use the website or our services to transmit harmful code, spam, or unauthorized content.
  • Misrepresent your identity, situation, or intake information.
  • Attempt to gain unauthorized access to RAFES365 systems, accounts, or data.

9. Limitation of Liability

To the fullest extent permitted by law, RAFES365 LLC, its founders, employees, and collaborators are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our Protocols, website, or services.

Our total liability for any claim arising from your purchase is limited to the amount you paid for the Protocol in question.

You accept personal responsibility for health decisions made based on our guidance and agree to consult qualified medical professionals as appropriate.

10. Privacy

Your personal information is handled according to our Privacy Policy. We encourage you to read it.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the Last updated date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of [STATE - to confirm with lawyer], United States. Any disputes shall be resolved in the courts of [STATE/COUNTY - to confirm with lawyer].

13. Contact

For questions about these Terms, email hello@rafes365.com.

Questions? We read every message personally.

Contact RAFES365